Privacy Policy

Last updated: October 25, 2026

Who we are and how to contact us

Bellaviago (https://bellaviago.com) is operated by SHGO, LLC. This policy explains how we collect, use, disclose, and retain personal information through our website, customer service, and shopping services.

Email: contact@shgo.us
Mailing address: SHGO, LLC, 5904 Bianca Dr., Round Rock, TX 78665-2350, USA.

Information we collect

Information you provide may include your name, email address, phone number, billing and shipping addresses, account details, order and refund records, and messages sent to customer service. We receive information directly from you and, where relevant, from payment and delivery providers to complete your transaction.

When you use the website, technical information may include your IP address, browser and device details, pages requested, timestamps, security logs, and information stored in cookies or similar technologies. Shopping features may store cart contents, session identifiers, recently viewed items, or wishlist selections. If you submit a review or comment, its contents and associated information may be visible publicly; please do not include sensitive information.

How we use information

We use information to operate the website and customer accounts; process and verify orders and payments when available; arrange delivery, returns, refunds, and customer support; communicate about transactions; detect fraud and security issues; troubleshoot and maintain services; maintain accounting and tax records; and comply with legal obligations. If you choose to subscribe to marketing emails, we use your email for that purpose and provide an unsubscribe method.

Payments

Online payments are not yet enabled while our store is being prepared. When enabled, the payment options available at checkout may include Stripe or PayPal. The selected payment provider processes payment credentials and transaction information under its own privacy policy. We may receive payment status, transaction identifiers, and limited payment-method details needed for orders and refunds. Please do not send full card numbers or card security codes to us by email or customer-service messages.

Provider information: Stripe Privacy Policy and PayPal Privacy Statement. A provider receives transaction information only when its applicable service is used.

When we disclose information

We disclose information as needed to service providers supporting hosting, website operation, security, email delivery, payment processing, and fulfillment, including USPS for shipping. These providers may process information to deliver their services and, where applicable, for their own legal, security, and fraud-prevention obligations. We may also disclose information to comply with lawful requests, protect rights and safety, resolve disputes, or carry out a business transfer subject to applicable protections.

We do not sell personal information or share it for cross-context behavioral or targeted advertising. If our practices change, we will update this policy and provide legally required notices and choices before the relevant processing.

Cookies and similar technologies

Our WordPress and WooCommerce website uses cookies and similar technologies for functions such as shopping sessions, cart contents, login, preferences, performance, and security. Wishlist features may also use cookies to remember selections. Cookie duration varies: some expire when a session ends, while others remain to remember a preference or login until they expire or are deleted.

You can use your browser settings to block or delete cookies. Doing so may prevent login, cart, checkout, or other features from working correctly. Where nonessential analytics or advertising technologies require notice, consent, or an opt-out under applicable law, we will provide those choices before using the relevant technologies.

Optional third-party features

If you choose an available social-login option, the selected provider may send us information such as an account identifier, name, and email address according to the permissions you authorize. Embedded third-party content, if displayed, can also receive technical information and use its own cookies. The provider’s privacy policy governs its own processing. Choosing not to use these optional features does not require you to disclose a social-network password to us.

Retention and security

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including order fulfillment, customer support, account management, fraud prevention, accounting, tax requirements, and legal claims. Retention depends on the type of information, the service used, and applicable obligations. When information is no longer needed, we delete it or de-identify it, subject to backup cycles and lawful retention requirements.

We use reasonable administrative and technical safeguards designed to protect personal information. No website, transmission method, or storage system can be guaranteed completely secure. Please use a strong account password and keep your sign-in information private.

Your privacy choices and rights

Depending on applicable law, you may have rights to access or obtain a copy of your information, correct inaccuracies, request deletion, or opt out of certain processing. Email contact@shgo.us with the subject “Privacy Request” and describe your request. We may need to verify your identity or an authorized agent’s authority before responding. We will respond within the deadlines required by applicable law. Some information may be retained to meet legal obligations, prevent fraud, or resolve claims.

If we deny a request, you may appeal by emailing the same address with the subject “Privacy Appeal.” We will review the appeal and explain our decision within the applicable legal timeframe. Where applicable, we will also explain how to contact the relevant regulator. You will not be discriminated against for exercising applicable privacy rights.

Children

Our store is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided personal information, contact us so we can take appropriate action under applicable law.

Where information is processed

Our business is based in the United States. We and our service providers may process information in the United States or other countries in which they operate, subject to applicable law and appropriate safeguards where required.

Policy updates

We may update this policy to reflect changes in services, practices, or legal requirements. The “Last updated” date identifies the current version. We will provide additional notice or obtain consent where required by law.